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Right of Withdrawal

Information on the Right of Withdrawal

This is a translation of our German cancellation policy (Widerrufsbelehrung), provided for your convenience. In case of any discrepancy, the German version prevails.

Consumers have a fourteen-day right of withdrawal. Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (ORGMAG Holding OÜ, Uus-Sadama tn 25, 10111 Tallinn, Estonia, info@organicmagnesium.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notice of your withdrawal from this contract.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their nature, characteristics and functioning.

Model withdrawal form (If you want to withdraw from the contract, please fill in this form and send it back.) – To ORGMAG Holding OÜ, Uus-Sadama tn 25, 10111 Tallinn, Estonia, info@organicmagnesium.de – I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if this form is notified on paper) – Date (*) Delete as appropriate.

Special notes If you finance this contract with a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to the financing. If the loan has already been paid to us when the withdrawal takes effect, your lender takes over our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the withdrawal or return. The latter does not apply if this contract concerns the acquisition of financial instruments (e.g. securities, foreign currency or derivatives). If you want to avoid being contractually bound as far as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are also entitled to a right of withdrawal for it.